SHIPPING INFORMATION

 
Shipment processing time
We will do our best to process and ship out your order on the same day.  However, any orders placed after 2pm, will be shipped out the following day. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by up to two days. In this situation please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We understand that when you place an order, you want the product(s) as quickly as possible and we will do our best to make that happen! We utilize our best judgment to get your order to you as quickly as possible. You will not incur additional shipping charges under these circumstances.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout as a standard amount based on the amount of goods ordered before taxes.
* Free delivery is only available in Canada.  Please note that free shipping only applies to ‘Standard Ground’ within most parts of Canada.  All USA destinations will be charged a shipping rate accordingly.


Amount of Order

Express

Expedited

Regular

0 - $100

$50

$25

$15

$101 - $149

$70

$35

$25

   > $150

$100

$70

FREE



Type

Express

Expedited

Regular

BC and AB

NEXT DAY

UP TO 1 DAY

UP TO 2 DAYS

SK and MB

NEXT DAY

UP TO 3 DAYS

3 TO  5 DAYS

ON, QC, NB, NF, NS, YT, NWT

2 DAYS

UP TO 7 DAYS

5 TO  7 DAYS


Shipment confirmation & Order tracking
Currently we are using UPS and Canada Post on a regular basis.  You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.  Delivery delays can occasionally occur.  Please use the tracking number provided to find out more details if required.
We currently do not ship outside of Canada and the USA.  

Damage or Lost Orders
Lowrysports.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
 
U.S. Shipments
 
Lowrysports.com is happy to ship orders to all US destinations.  With shipments originating from the Pacific North West, transit times vary by destination anywhere from 2 and 7 business days.  Orders placed by 1:00 PM PST typically ship the same business day if all items are in-stock and the payment has been processed.  We currently use UPS for all shipments to the US.
 

Type

Express

Expedited

Regular

Western USA

NEXT DAY

UP TO 2 DAYS

2 - 4 DAYS

Central USA

2 – 3 DAYS

UP TO 4 DAYS

4 - 6 DAYS

Eastern USA

3 – 4 DAYS

UP TO 5 DAYS

5 - 7 DAYS

 
SHIPPING FAQS
1. How quickly will my order ship?
We will do our best to process and ship out your order on the same day.  However, any orders placed after 2pm, your order will be shipped out the following day. Orders are not shipped or delivered on weekends or holidays.
2. Am I able to ship my order using a different courier?
Currently we use UPS as our mainstream courier.  If you want to use another courier, please just select the ‘Pick Up/Custom’ shipping method during check out and provide your courier account number.  If your courier does not provide a tracking network, we will revert back to using UPS.
3. I was charged more than the price that was reflected in my shopping cart at checkout. Why is this?
Sometimes, the shipping charge quoted in your shopping cart may be higher OR lower than the actual cost to ship. This is unknown until your order is packaged in our Shipping Department and prepared to be sent. In the event that the quoted shipping price is not accurate and needs to be adjusted, you will be contacted by a staff member so costs can be worked out accordingly.
4. On any returns is the shipping cost refunded as well?
Unfortunately, we are unable to cover the return shipping amount on your respective order.  You will be required to cover the amounts. Please see our Return/Refund Policy for more details.
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